A+ Certification 2012

Sessions:

Hours:

Exam:

220-801 and 220-802

SKU:

TS103178

$150.00

Course Description:

In TrainingSol's A+ 2012 Certification course, learn to install, repair, upgrade, configure, optimize, troubleshoot, and perform preventative maintenance on personal computers and operating systems. Understand principles of implementing LANs and Internet access. The A+ Certification by CompTIA is an international and vendor-neutral certification that has been endorsed and recognized by industry computing manufacturers and organizations. This in-depth, self-paced training series teaches you how to work with Windows 7 including; installation, upgrade options, UAC configuration, and Homegroups. You will also learn about IPv6 and the differences between FAT32, FAT64, and exFAT.

Course Outline

Session 1

Section A: Introduction

A+
Prerequisites
Knowledge Domains 220-801
Knowledge Domains 220-802
Why Understand PCs
Preparing for the Exam
Viewing the Objectives

Section B: PC Components

Inside a Game System
Inside a PC

Section C: Motherboards

The Motherboard
Motherboard Sizes
Mini and Micro ATX
ITX
AT AT/ATX Board Overview
Power Connections and Types
Fan Connectors
Front Panel Connectors
Front Panel Connectors Example
Jumpers
Motherboards Bonus Round

Section D: Motherboard Expansion Slots

CPU Sockets
Bus Speeds
Chipsets
Chipset Examples
Expansion Slots
RAM Slots
Various Chipsets
Motherboard Expansion Slots Bonus Round

Section E: Computer Processors

CPU Types
CPU Speeds
CPU Caches
Hyperthreading
CPU Cores
Integrated GPUs
Virtualization
Intel Sockets
AMD Sockets
CPU-Z
Computer Processors Bonus Round

Section F: Processor Installation and Care

Pin Alignment
Heat Sinks
Cooling Fans
Liquid Cooling
Core Temp Monitoring
Processor Installation/Care Bonus Round

Section G: System Memory

Random Access Memory
DRAM
Parity vs. Non-Parity
ECC vs. Non-ECC
RAM Channels
RAM Design
Older RAM Types
Newer RAM Types
RAMBUS
CPU-Z Memory and SPD Tabs
System Memory Bonus Round

Session 2

Section A: Expansion Cards

Sound Cards
Video Cards
Network Cards
Peripheral Cards
Universal Serial Bus
Storage Cards
Modem Cards
Multimedia Cards
Riser Cards
Expansion Cards Bonus Round

Section B: BIOS Settings

Basic Input Output System
BIOS Component Information
Monitoring in the BIOS
Built-In Diagnostics
BIOS Updates
BIOS Settings Bonus Round

Section C: Basic Storage Devices

Nonvolatile Storage
Internal Connections
External Connections
Hard Drives
Removable Media Drives
Selecting Storage
Basic Storage Devices Bonus Round

Section D: Advanced Storage Devices

RAID
RAID Implementation
RAID Levels
RAID 0
RAID 1
RAID 5
RAID 10
Hot-Swappable Drives
Advanced Storage Devices Bonus Round

Section E: Optical Media

Compact Disc
Burn a CD
Digital Video Disc
Blu-Ray
Optical Media Bonus Round

Section F: External Connectors

USB Versions
USB Connector Types
FireWire
SATA
Display Connectors
Networking Connectors
External Connectors Bonus Round

Section G: Power Supplies

Power Supply Overview
Modular Power Supplies
Power Connections and Types
Connector Names
Dual Voltage
Selecting a Power Supply
Power Supplies Bonus Round

Session 3

Section A: Building the Machine

What is a Dream Machine?
Graphics / CAD / CAM Workstation
Audio / Video Workstation
Virtualization Workstation
Thin Client
Standard Thick Client
Home Server PC
Home Theater PC
Gaming PC
Building the Machine Bonus Round

Section B: Display Devices

Display Types
Refresh Rates
Defining Resolution
Resolutions
Brightness and Lumens
Native Resolution
Analog vs. Digital
Multiple Display
Privacy / Anti-Glare Filters
Display Devices Bonus Round

Section C: Connectors

Display Connectors
Display Cables
Device Connectors
Device Pin Arrangements
Device Cable Types
Connectors Bonus Round

Section D: Peripherals

Output Devices
Multimedia Devices
User Input Devices
KVM
Media Input Devices
Peripherals Bonus Round

Section E: Networking Hardware

Hub
Switch
Router
Access Point
Specialty Devices
Networking Tools
Networking Hardware Bonus Round

Section G: Wireless Communications

802.11
Typical Small Wireless LAN
Enterprise Wireless LAN
Wireless LAN Security
Wireless / Cellular Cards
Wireless Communications Bonus Round

Session 4

Section B: TCP/IP Introduction

IPv4
IPv4 Addressing
Address Classes
Reserved Addresses
Subnetting
IPv6
IPv6 Addressing
TCP/IP Introduction

Section C: IP Network Services

Name Resolution
Client-Side DNS
Gateways
Dynamic Host Configuration Protocol
DHCP Operations

Section D: TCP/IP Protocols

TCP vs. UDP
Traditional Internet Protocols
Remote Management Protocols
Service Protocols
Infrastructure Protocols
TCP/IP Protocols Bonus Round

Section E: Internet Connectivity

Internet Connection Types
Designing the Internet Connection
Wireless Backhaul
Redundant Internet Provisioning
Internet-Based WANs
Internet Connectivity Bonus Round

Section F: Laptop Hardware

Laptop Expansion Slots
Laptop Memory
Laptop Hardware
Laptop Hardware Layout
Internal Components
Laptop Hardware Bonus Round

Section G: Laptop Displays

Display Types
Display Characteristics
Physical Screen Elements
Screen Replacement
Laptop Displays Bonus Round

Session 5

Section A: Laptop Operations

Laptop Cleaning
Laptop Care
Docking Stations and Port Replicators
Laptop Locks
Function Keys
Laptop Operations Bonus Round

Section B: Understanding Printers

Impact Printers
Thermal Printers
Inkjet Printers
Inkjet Calibration
Laser Printers
Laser Printing Process
Selecting a Printer
Understanding Printers Bonus Round

Section C: Printer Installation

Printer Connections
Print Hardware/Print Server
Printer Drivers
Printer Sharing
Printer Installation Bonus Round

Section D: Printer Maintenance

Printer Maintenance Tasks

Section E: Safety Procedures

Electrostatic Discharge
Discarding Equipment
Personal Safety
Electrical Safety
Safety Procedures Bonus Round

Section F: Environmental Controls

MSDS
Climate Control
Dust and Debris
Power Management
Component Handling
Compliance with Regulations
Environmental Controls Bonus Round

Section G: Communicate Professionally

General Communication Guides
Avoid Distractions
Difficult Situations and Customers
RELATE
Setting Expectations
Communicate Professionally Bonus Round

Session 6

Section A: Communicate Clearly

Things to Avoid
Methods for Clarity
Top Ten Presentation Tips
Have a Great Opening
Use a Powerful Closing
Learn How to Persuade
Speak as Yourself
Smile
Use Position Programming
Listen to the Audience
Avoid Rhetorical Questions
Know Your Audience
Creation Process

Section B: Communicate Accurately

Confidential Materials
First Response
Chain of Custody
Documentation

Section C: Mobile Device Hardware

Mobile Devices
Tablets vs. Laptops
Mobile Device Hardware Bonus

Section D: Mobile Device Operating Systems

Mobile Operating Systems
Application Sources
Screen Orientation
Screen Calibration
GPS
Mobile Device OS Bonus Round

Section E: Mobile Connectivity

Connectivity Options
E-Mail Configuration
Updating an Application
Mobile Connectivity Bonus Round

Section F: Mobile Device Security

Access Security
Antivirus
Remote Support
Patching

Section G: Content Synchronization

Data for Synchronization
Synchronization Connections
Content Synchronization Bonus Round

Session 7

Section A: Microsoft Operating Systems

DOS - The Precursor
Windows 3.1 - The GUI
Windows 95
Windows NT
Windows Evolution
Windows 7 Aero Interface
Windows XP
Microsoft Operating Systems Bonus Round

Section B: Windows 7 Features

32-Bit vs. 64-Bit
Graphical Features
Security Features
Management Features
File Structure and Paths
Windows 7 Features Bonus Round

Section C: Installation Planning

Upgrades vs. Clean Installs
Windows 7 Requirements
Boot Methods
Installation Types
Partitioning Disks
File Systems
Planning Tasks
Installation Planning Bonus Round

Section D: Performing Installations

Install Windows 7 in a Virtual Machine
Create Partitions
Continue with Installation

Section E: Windows Administration Tools

Tool Explanations
Touring Computer Management
Accessing Task Scheduler
Configuring Data Sources
Windows Administration Bonus Round

Section F: Control Panel

Internet Options
Display
User Accounts
Folder Options
System
Security Center and Power Options
Control Panel Bonus Round

Section G: Control Panel Differences

Unique to Windows XP
Unique to Windows Vista
Unique to Windows 7
Control Panel Differences Bonus Round

Session 8

Section A: Windows Disk Management

Drive Status
Create an Array
Windows Disk Management Bonus Round

Section B: Windows Configuration Management

Msconfig/General
Boot
Services
Startup
Tools

Section C: Process Management

Task Manager
Applications
Processes
Services
Performance
Networking
Users
Process Management Bonus Round

Section D: Run Line Utilities

Available Utilities
Regedit
MMC
Notepad
Explorer

Section F: System Migrations

System Migration Tools
WET Wizard

Section G: Windows Command Prompt

Networking Commands
OS Commands
Getting Help
Navigating Folder Trees
Windows Command Prompt Bonus Round

Session 9

Section A: Preventative Maintenance

Best Practices
Tools
Backup and Restore
CHKDSK
DEFRAG
Preventative Maintenance Bonus Round

Section B: Client Virtualization

Virtualization
Virtual Desktops
Resource Requirements
Emulator Requirements
Security Requirements
Network Requirements
Hypervisors
Client Virtualization Bonus Round

Section C: Security Concepts

CIA
AAA
Authorization
Least Privilege
Attack Surface
Defense-in-Depth

Section D: Security Threats

Threats and Risks
Social Engineering
Shoulder Surfing
Phishing
Malware
Denial of Service

Section E: Security Solutions

Physical Security
Biometrics
Digital Security
User Education
Security Tools
Malware Removal
Event Viewer
Security Solutions Bonus Round

Section F: Security Settings

Users and Groups
NTFS vs. Share Permissions
Moving vs. Copying Folders and Files
Shared Files and Folders
User Authentication
System Files and Folders
Security Settings Bonus Round

Section G: Workstation and Data Security

Best Practices
Disabling Autorun
Setting Password Policies
Data Destruction
Workstation / Data Security Bonus Round

Session 10

Section A: Network Security

Securing a SOHO Wireless Network
Understanding SSID Broadcasting
Understanding MAC Filtering
Dangers of Trusting the Antennas
Wireless Encryption Options
Securing a SOHO Wired Network
Network Security Bonus Round

Section B: Troubleshooting Theory

Troubleshooting
CompTIA Troubleshooting Process
Identify the Problem
Establish a Theory
Test the Theory
Establish a Plan
Verify Full System Functionality
Document
Troubleshooting Theory Bonus Round

Section C: Troubleshooting System Problems

System Problems
Common System Symptoms
System Repair Tools

Section D: Troubleshooting Storage Problems

Storage Problems
Common Storage Symptoms
Storage Repair Tools
File Recovery Software
Storage Problems Bonus Round

Section E: Troubleshooting Display Problems

Display Problems
Common Display Symptoms
Acquiring Video Drivers

Section F: Troubleshooting Network Problems

Network Problems
Common Network Symptoms
Network Repair Tools
Using PING
TRACERT Command
NET Command
Network Problems Bonus Round

Section G: Troubleshooting OS Problems

Common OS Symptoms
OS Repair Tools
OS Security Issue Symptoms
Troubleshooting OS Problems Bonus Round

Section H: Troubleshooting Additional Devices

Common Laptop Symptoms
Laptop Disassembly Process
Common Printer Symptoms
Printer Repair Tools
Start/Stop Print Spooler

Section I: Game Over

Tom Versus Virus