TrainingSol's The Business of Listening course, based on the book Business of Listening by Diane Bone, will show you how to become a better listener by demonstrating how your listening skills build either barriers or bridges. You will learn ten steps to controlling emotional "hot buttons" and the impact of good listening skills on productivity. Becoming an active listener will help your productivity and success by helping you extract important details from every message.
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Let our instructors’ software knowledge help you in the classroom and beyond. Our class sizes are small, allowing for full student participation and learning. Browse our catalog an register now!